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Uploading Pictures

4 years ago

Whenever I try to upload a picture, a window pops up saying that my 'byte size' is too large. But the thing is that I have already resized my pictures multiple times! This happened with every one of my pictures that I have tried to upload since I first received that message. I have already tried alternative pictures and resizing those as well. 

I have been able to  upload about five or six pictures in the past, but now none of my pictures will upload. How can I fix this?

Uploading Pictures

4 years ago
Make sure the picture is equal to or below the dimensions limits (600px by 550px). I don't think it actually cares about the size, it's more the dimensions.

http://chooseyourstory.com/help/articles/article.aspx?ArticleId=80

^For more details.

Uploading Pictures

4 years ago

Okay, thank you!

Uploading Pictures

4 years ago

Also make sure it’s under 100 kB (or 97 to be safe). If it’s over you might have to resize or compress further.

Uploading Pictures

4 years ago

Oh, I didn't know that the file size mattered. I'll try that. Thank you!

Uploading Pictures

4 years ago
That's what byte size is referring to.