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Problems with the new RTE

5 years ago

A few people in the Discord (TurnipBandit, DarkSpawn) have brought up that they can't post, as nothing appears in the posting box no matter whether they have "use RTE" turned on or off. I myself can't use the new RTE without turning off "use RTE" in my profile. Not sure what's up.

Problems with the new RTE

5 years ago

Is this mobile or desktop? Have they tried a hard refresh (ctrl+shift+r on windows)? Didn't you post in the update thread using the RTE?

Problems with the new RTE

5 years ago

As far as I know, on desktop. I'll see if they'll do a hard refresh. Yes, I posted in the update thread, but I had to turn the "use RTE" option off to actually access it, which is strange.

EDIT: DarkSpawn says he's already done a hard refresh/cleared his cache, didn't change anything.

Problems with the new RTE

5 years ago

That's very strange. My RTE seems to behave as expected from that option. If you enable it now, is it still not working?

Problems with the new RTE

5 years ago

Works for DarkSpawn now apparently.

@DarkSpawn pls confirm

EDIT: Works for Turnip too now.

Problems with the new RTE

5 years ago

Caching.

Problems with the new RTE

5 years ago

It works now for me.

Problems with the new RTE

5 years ago
Ok, I'll try to be as clear as possible. Initially, I wasn't able to post in the forums either with the RTE on or off. I was able, however, to edit my stories with the simple html editor. Even after hard resest and logging off and back on this continued to be the case. Then randomly I was able to post both with the RTE on and off. However, either way I only get a white box, none of the RTE buttons.

Problems with the new RTE

5 years ago

Browser? Extension? Have you closed and reopened all windows of your browser? Have you tried other browsers?

Problems with the new RTE

5 years ago
Chrome no extension

Problems with the new RTE

5 years ago

What procedure did you follow to hard refresh?

Problems with the new RTE

5 years ago
I tried both ctrl+f5 and ctrl+shift+r

Problems with the new RTE

5 years ago

In your profile, is the RTE currently turned on?

Problems with the new RTE

5 years ago
Yes. Also, tried with Edge and same results.

Problems with the new RTE

5 years ago

Is the white box that you see basically the one you get with the RTE off?

Problems with the new RTE

5 years ago
Yes.

Problems with the new RTE

5 years ago

Can you turn off the RTE and hit the update button and then turn it on and hit the update button?

The fact that this only seems to be affecting you really makes me think it's a caching problem on your set up. Can you think of anything else that's unique? Old version of browsers? Out of date operating system? Anything?

Problems with the new RTE

5 years ago
Done, still nothing. I'm running the latest version of Chrome and Windows 10.

Problems with the new RTE

5 years ago

Okay. Can you open your developer console (ctrl+shift+i on chrome) and navigate to a page where a RTE should be. Does anything appear in the console?

Problems with the new RTE

5 years ago
I got 3 errors in the storygame editor. Weirdly though I get nothing in forum posts.

Problems with the new RTE

5 years ago

They're probably not related, but what were the errors?

In the developer console, go to the network tab and check "Disable Cache". Do not close the developer console. Refresh. Problem persist?

Problems with the new RTE

5 years ago
That did the trick for the editor. Forum posts still don't show the RTE.

Problems with the new RTE

5 years ago

Yeah, this is definitely something to do with your computer. If I had to hazard a guess, I think the problem will go away within a few hours. You could delete your cache from your browser and that might also do the trick. Not sure why this is happening to you and it really sucks. If it's not fixed tomorrow then we can revisit it.

Problems with the new RTE

5 years ago
Yes, it's weird. Thanks for your help either way.

Problems with the new RTE

5 years ago

I just disabled the extension and *hrk* turned on the RTE. I had the same problem you did for a minute and then the box just loaded in suddenly.

Maybe you could try with Firefox?

Problems with the new RTE

5 years ago

Btw I'm guessing it works with the extension.

Problems with the new RTE

5 years ago

I figured it would, just trying to remove any possible other factors. I'm used to my nice clean text box though and will always retain residual disdain for those using the RTE even once it's totally fixed.

Problems with the new RTE

5 years ago

Hahahahaha! You'd code in VIM or EMACS if you were a software engineer. Everyone hates those people.

Problems with the new RTE

5 years ago
...I like NVim

Problems with the new RTE

5 years ago

See, Mizal.

Problems with the new RTE

5 years ago
lol

Problems with the new RTE

5 years ago

Cleared chache and nothing happened. Then randomly it started working fine after some minutes. Regardless, it appears to be solved now. Thank you all for your help.

Problems with the new RTE

5 years ago

Great! Classic caching bug.

https://xkcd.com/1854/

Problems with the new RTE

5 years ago
Why is this on the Newbie board anyway?

Problems with the new RTE

5 years ago

I don't think it's a bug.

Problems with the new RTE

5 years ago

Because it's 3J's way of insulting me lol

Problems with the new RTE

5 years ago

If I resolve a B&P thread then the user who posted it gets credit for reporting the bug. If there's no bug, then that's not fair. I'll move it back if it turns out to not just be a caching issue.

Problems with the new RTE

5 years ago
If you're having trouble posting or with the editor it's because you're a retarded noob. Checks out. Please note that everything is working fine for me. (RTE no, yes extension, Firefox because Google can suck it.)